Information Page

At Fasha Hijabs, we are committed to providing high-quality hijabs and accessories. Due to the nature of our products and for hygiene reasons, all sales are final, and we do not accept returns or exchanges except in specific cases outlined below.

We recommend reviewing the following before making your purchase:

• Product Descriptions: Carefully read the product details, including fabric, size, and color, to ensure it meets your needs.
• Images: Review the product images for an accurate representation of the product.
• Customer Support: If you have any questions or need assistance in selecting the right product, feel free to contact us at info@fashahijabs.com

When Returns Are Accepted

We take great care to ensure the quality and accuracy of every order. However, we will accept returns in the following cases:

1. Faulty Products: If the product you receive is defective or damaged.
2. Incorrect Item Sent: If you receive an item that is not what you ordered.

Return Conditions

• Returns must be initiated within 7 days of delivery.
• The item must be unused, in its original packaging, and accompanied by proof of purchase.
• Customers are responsible for covering all return shipping costs. We recommend using a tracked shipping method to ensure the item reaches us safely.

To initiate a return, please contact us at info@fashahijabs.com with the following information:

1. Your order number.
2. Photos of the product showing the fault or incorrect item received.
3. A brief description of the issue.

Please Note

We do not accept returns for any other reasons, including change of mind or incorrect selection.

Thank you for understanding and supporting our small business! We value your satisfaction and are here to assist with any concerns.